How we can help

The Greenlights Project is a free support service for families who are experiencing behavioural issues with a child with additional needs.

We aim to improve child wellbeing, reduce challenging behaviour and encourage positive expression. By increasing involvement in community and social activities, we help to support and develop positive relationships within your home and community.

Our trained support staff are specialists in working with children with challenging behaviour and can offer parents guidance on how to understand and respond to your child’s needs. We will work with you at your home to create personalised strategies and techniques that are tailored to meet your family’s needs.

Common issues we support

Our Greenlights staff are trained to support families on a wide range of issues. During intervention, we recommend focusing on one particular issue to ensure the best chance of a positive outcome.

  • Understanding and processing emotions
  • Understanding the diagnosis
  • Sibling rivalry
  • Biting and spitting
  • Creating routines
  • Working alongside schools and other care providers
  • Property destruction
  • Improving communication skills
  • Strengthening family bonds and relationships

How it works

We will assign you a Greenlights Worker who will visit you and your family at home in a series of structured sessions, offering help and advice on how to understand and respond to challenging behaviour, and improve both behaviour management and communication skills.

Your family can access up to ten sessions which are formatted for your individual families needs. These sessions can include both child centred sessions as well as parental focused sessions. You will be supported on an individual basis, giving you and your family the time to express your individual concerns about the behaviour.

Who can access this service?

To access the Greenlights support service, your child should meet the following criteria:

  • Aged 0 to 11
  • Living in the Borough of Greenwich
  • Living with a diagnosis of autism, ADHD or other learning disability
  • Exhibiting challenging behaviour

Referrals to this service

UPDATE: Greenlights is currently at full capacity and our waiting is currently closed. We will update this page periodically once the waiting list has been reopened. We're sorry for any inconvenience. If you'd like to get involved in our weekly online parent meet-ups, please visit our events page.

In order to access the free Greenlights support service, your child must be referred to us. This can be done in a number of ways:

  • Self-referral
  • Your local authority's Community Learning Disability Team
  • CAMHS or social care
  • A professional such as doctor or teacher (with family consent)

If you fall into any of the categories above and would like to refer a child to Greenlights, please complete our referral form using the button below.

Parent, carer & school workshops

Greenlights offers various free parent/carer workshops throughout the year in different parts of the borough.
These workshops cover themes such as understanding the brain, anxiety and self-care. They are open to any parent/carer in the borough with a child with additional needs (pending diagnosis included). Details of all upcoming workshops will be posted via social media (Facebook) and sent via email to our mailing list.

We also run workshops in schools using psycho-educational information and tools to give staff a broader understanding of childrens' needs. 


We have provided a range of resources and activities that you and your child can use to better understand their diagnosis and help support you at home.

  • Daily challenges for your child and you to get involved with
  • Tools & strategies to help support you and your child

See all resources

Greenlights – Michael

We can’t put in to words how much your support has meant to us. You’re amazing!

Michael & Emily, Parents

Greenlights – Cathy

Just to say a big thank-you for all your invaluable work. Like a lot of other families I don’t know how we would have coped without the support of Greenlights.

Cathy & Antony, Parents

Contact us

To talk to a member of our Greenlights team for information, advice or support with a behavioural issue, please contact us using the details below.


Last year 97% of our parents were more confident in managing their child's challenging behaviour, and said their family relationships had improved.

Useful information

Thank you to our supporters