How we can help

The Greenlights Project is a free support service for families who are experiencing behavioural issues with a child with a learning disability.

We aim to improve child wellbeing, reduce challenging behaviour and encourage positive expression, increase involvement in community and social activities, and support and develop positive relationships.

Our trained support staff are specialists in learning disability and can offer parents guidance on how to understand and respond to challenging behaviour. We will work with you at your home to create personalised strategies and techniques that are tailored to meet your family’s needs.


Identify and discuss challenging behaviour


Develop coping strategies and behaviour management skills


Understand sibling rivalry and interactions


Improve communication skills


Increase access to community and social activities


Strengthen family bonds and interactions

How it works

We will assign you a Greenlights Worker who will visit you and your family at home in a series of structured sessions, offering help and advice on how to understand and respond to challenging behaviour, and improve both behaviour management and communication skills.

Your family can access up to ten initial sessions, with an optional three follow-up visits. You will be supported on an individual basis, giving you and your family the time to express your individual concerns about the behaviour.


Who can access this service?

To access the Greenlights support service, your child should meet the following criteria:

  • Aged 0 to 11
  • Living in the Borough of Greenwich
  • Living with a learning disability, learning difficulty or autism
  • Exhibiting challenging behaviour

Referrals to this service

In order to access the free Greenlights support service, your child must be referred to us. This can be done in a number of ways:

  • By your local authority's Community Learning Disability Team
  • By CAMHS or social care
  • By a professional such as doctor or teacher (with family consent)
  • By parents themselves, through our online referral form or contact with our team

We can’t put in to words how much your support has meant to us. You’re amazing!

Michael & Emily, Parents

Just to say a big thank-you for all your invaluable work. Like a lot of other families I don’t know how we would have coped without the support of Greenlights.

Cathy & Antony, Parents

How to apply for this service

If you are ready to apply for Greenwich Mencap’s Greenlights behavioural support service, please complete the online referral form and a member of our team will respond as quickly as possible.

To talk to a member of our Greenlights team for information, advice or support with a behavioural issue, please call us on the number below between 10am and 4pm, Monday to Friday.

020 8305 2245 Ext 202


07944 682280

Or email

Tell us how we're doing

It's incredibly important to us that our service users and their families tell us how we can improve and deliver even better support.

If you or your child is currently using our service and would like to complete our short feedback survey, click the button below.

Start feedback survey


Last year 97% of our parents were more confident in managing their child's challenging behaviour, and said their family relationships had improved.

Useful information

Thank you to our supporters