How we can help

Our welfare department is a free information and advice service for adults with a learning disability, learning difficulty and autism, who live in the Royal Borough of Greenwich, London.

Our trained, experienced staff offer a person-centred, user-led service providing advice, form filling (PIP applications), telephone enquiries on behalf of the client, or where necessary, referring you to specialist services. We can see you in our office or in your home.

We offer advice on a wide range of subjects, including those listed below.

Benefits and money
Health and welfare
Activities and holidays
Education and college
Work and training
Support at financial/benefit meetings
Representation and speaking out

Our goals

By offering individual advice and information, we aim to:

  • Encourage more independence and enable more informed choices
  • Facilitate better physical and mental wellbeing
  • Reduce social isolation and exclusion
  • Increase awareness of sources of information and support
  • Provide better access to easy to understand information and advice
  • Ensure people can be valued contributors to society
Our goals

Who can use this service?

Greenwich Mencap's welfare department is a free advice and support service available to people who meet the following criteria:

  • Adults aged 18 years or over
  • Lives in Royal Borough of Greenwich
  • Living with a learning disability, learning difficulty or autism (but you do not need to be on the Disability Register)

How to get the support you need

To talk to us about information and personalised advice, please call our information and guidance lead, Kaie Kadiata, on the numbers below between 10 am and 4 pm, Monday to Friday. Alternatively, you can email us or send us a message and we will get back to you shortly.



020 8305 2245 option 3

Or email

Tell us how we're doing

It's incredibly important to us that our service users and their families tell us how we can improve and deliver even better support.

If you or someone you care for is currently using our service and would like to complete our short feedback survey, click the button below.

Start feedback survey

Useful information