How Coronavirus (Covid-19) is impacting our services

The information on this page explains how each of our services is impacted by the spread of Coronavirus. We will update it regularly so please keep checking back for the most current statuses. For general inquiries, please email and we will aim to respond within one working day.

Greenlights service

Staff are home based and running virtual sessions.


Independent Living service

Staff are offering a home service to isolated users.


Information & Advice service

Staff are home based and offering support via phone on completing forms and signposting.


Adult activities

Sessions are currently cancelled. Trish will be contacted users to take part in virtual sessions once we are up and running.


The Riverwood Project

The project is currently closed until 20th April 2020. Staff will be making regular contact with team members via Facebook and telephone calls.


Siblings Project

This project is currently closed. Services will resume in the summer holidays with extra weekend sessions.


If you or someone you care for needs help understanding Covid-19 or needs advice about symptoms or possible contact with someone who is ill, the resources below may help.

Health advice

Get advice from the NHS on what to do if you think you may have symptoms of, or been exposed to, Coronavirus (Covid-19).

Easy Read advice from Royal Mencap

Royal Mencap have created some easy read information about Coronavirus for you to use, as well as information based on the latest guidance from the government. For the most up to date guide, you can also visit their dedicated Covid-19 page.

Warning about fraud

Scams are evolving quickly and now include text messages claiming to be from the government and issuing fines for non-compliance with lockdown to people with a link to pay. Read the latest advice from Greenwich Council on how to spot scams or visit the council's dedicated page for more information.

Wellbeing plan for service users

This can be a particularly stressful time for our service users, so we have created a plan which helps them express what they're feeling and gives examples of what they can do to reduce anxiety. Download our service user Covid-19 wellbeing plan.

Santander cycles

NHS staff and those who work in Home Care and Adult Social can now use Santander cycles for free for journeys under 30 minutes. You can learn more about this on the TfL website.

Free parking at TfL car parks

TfL is offering free car parking for critical workers at all TfL car parks. A list of theses car parks, including the number of spaces, is available here.